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Shipping Policy

Shipping Information: To see the Shipping Charge for any item, just click the "Add to Cart" button, and type in your ZIP code on the next page. We charge actual UPS cost, based on product weight and destination.

For a limited time, orders over $100.00 are eligible for FREE Shipping. This offer only applies to orders shipped within the Contiguous U.S. and may exclude certain products.

We ship via UPS. When you checkout, you may select Ground, 3-Day Select, 2nd Day, or Next Day service.

Orders for UPS Next Day must be received by 11:30am Pacific time (2:30 pm Eastern) to ship out the same day. NOTE: Next Day shipments will arrive the next business day. If you need Saturday delivery for a Next Day shipment, you must indicate that on the Order Form, or call us at 800-367-3019.

For Ground, 3-Day and 2nd Day, most orders received by 2:00 pm Pacific Time (5:00 pm Eastern) will be shipped the same business day. Orders received after 2:00 pm Pacific Time, or on weekends, will be shipped out the next business day.

Time in Transit from Monroe, OR: See the UPS Ground Time-in-Transit map below to determine if UPS Ground shipping will get your package to you on time, or if you should choose Next Day, 2nd Day or 3-Day Select.

NOTE: UPS will not refund for packages delayed by weather or natural disaster.

International Orders: We do not ship internationally, except for Canada and PR. Canadian customers must order by telephone.

In the unlikely event an item is out of stock, we will contact you to give you the option of canceling, or of having the item shipped when we receive it. We won't charge your credit card until your order is ready to ship.

We will keep you informed of your order status: You'll receive an automated e-mail Receipt from the Shopping Cart as soon as your order is placed, and soon after that, an email from one of us telling you when it will ship. When your order has been shipped, we will email you the UPS tracking number. You can track the progress of your shipment anytime at UPS.com, or from the My Account page.

We keep your shipping cost as low as possible , charging actual UPS cost based on the weight and destination of your order. We don't charge for "handling" ... we feel that handling is our responsibility, not yours.