About UsWe're Don and Patty Rowe, and we're glad you stopped by!
We've been selling inverters at our Internet store since 2001. During that time, we've seen quite a few inverter sellers come and go. From the beginning, DonRowe.com has made excellent customer service our primary objective, and we think that's the reason we're still here, while others have faded away. We give good value, good selection, good advice and great tech support. We are here for our customers both before and after the sale, and we'll still be here years from now.
Our Customer Care Policies: We owned a Website design company for many years before we opened our own Internet store, and learned a lot (both good and bad) about e-commerce from our clients. For an Internet business to be successful, the focus must be on you ... the customer. We know you want the same things when you buy online as we do — security and privacy, excellent service, fast delivery of quality products at reasonable prices — and we're committed to delivering that, each and every time.
Trust: You want to know you can trust the company you're dealing with, and be assured that your personal information is handled privately and securely. We value your privacy and friendship. (click to see our Privacy, Security and Return Policies)
Personal Service: You want to be treated as an individual with a name, not as Order #XYZ. Any questions before the sale, or problems after the sale, should be dealt with quickly. We go out of our way to make sure you are more than happy with each transaction. (click to Contact Us).
Fast Delivery: Once you've decided to buy it, you want it in your hands ... the sooner the better. We strive to ship all orders the same or next day, and keep you informed as your order is processed and shipped. And you don't want to pay inflated shipping and handling charges. (click to see our Shipping Information page)
Quality Products at Competitive Prices: You want quality merchandise, backed by strong warranties from reputable manufacturers. You'll find Cobra, IOTA, KISAE, Magnum Energy, Power Bright, Samlex America, Wagan Tech, Xantrex and other reliable name brands. And we strive to keep our prices as low or lower than you'll find anywhere else.
Have a look through our site, and give us a try ... you'll be glad you did!
~ Don and Patty