for Returns: Returns will ONLY be accepted within 30 days from the
date the item was delivered to you. After that time, you will need to contact
the manufacturer for warranty issues.
If you wish to return an item, you MUST phone or email us for an RMA# (Return
Authorization Number) within 30 days from the date the item was delivered
to you. Items returned without an RMA# will not be accepted,
and will be sent back to you. Our phone number is 541-847-5782. Our
email is email@example.com
Items: If an item is defective on arrival, or within 30 days of delivery to
you, we will ship a replacement upon return of the defective item. You are responsible
for shipping the defective item back to us. We will ship the replacement to you
via prepaid UPS Ground.
Items: All non-defective returns are subject to a 20% restocking fee. Shipping
charges paid by you are not refundable. If we paid to ship the item to you (whether
fully or partially), our original shipping cost will be deducted from your refund.
Shipments: Any shipment that is refused upon delivery will be subject to a
20% restocking fee, plus all our shipping costs (our original cost of shipping,
and the shipping charge to us by UPS for returning the refused package).
We cannot and do not guarantee that any inverter will run any specific application.
We do suggest that, if you are unsure which inverter to buy for your application,
you phone us for advice.
If you buy an inverter that is too small to run your application, and want to
exchange it for a larger unit, we will give 100% credit toward the larger unit
(not including our original shipping cost).
Privacy is precious.
We respect yours. We
want you to know that the information you provide to us whether to recommend
our website to a friend, or order our products will never be divulged,
sold, or shared with anyone, for any reason. Period.
Our Security Procedures
- Upon placing
an order, we'll send you an email confirming the order. We'll also send you an
email as soon as the order is shipped. This will not only keep you informed of
your order's progress, but will also alert you if someone is using your account
or computer without your permission. If you receive a confirmation for an order
you did not place, please email us immediately at firstname.lastname@example.org
The Most Powerful
Encryption on the Internet - All the experts agree: If a vendor takes
standard security precautions, transferring private information over the Internet
is actually safer than handing your credit card to a waiter or checkout clerk.
We make full use of Secure
Sockets Layer (SSL) technology supported by the vast majority of browsers
on the Internet. This technology represents the highest level of security available
on the Internet and automatically:
- Encrypts information while
traveling over the Internet
- Verifies the identity of
the server using a certificate and digital signature
- Verifies that the original
content of a message arrives at a destination.
Credit Card Issuer Guarantees - Just like in the physical world, credit
card purchases are insured through your credit card company over the Internet.
This final layer of protection from your credit card company limits your liability
in the case of fraud and acts as a safety-net for everyone doing electronic commerce
over the Internet. Typically, debit cards are treated differently than credit
cards so you should check with your bank. Also, see your credit card company for
following is an excerpt from Americart's
(our shopping cart provider) FAQ page.
ABOUT OUR SHOPPING CART
You say you offer "secure server" for credit card security. What does that mean
and how does it work?
The goal of Americart security is to achieve one thing: To deliver credit card
information from the customer to the merchant with the minimum possibility of
exposure to prying eyes. Our primary tool for this is the utilization of secure
data encryption. We encrypt the information between you and the cart, and then
the merchant retrieves credit card information the same way. Although orders are
emailed to the merchant in the clear, we strip off the last six digits of the
credit card number, which the merchant then retrieves through their secure browser,
thus completing the secure path.
What about security on your server?
All computers connected to the internet are theoretically vulnerable to break
in, and ours is no exception. Assuming we do have a security breach, a hacker
wouldn't find much on our system. We only store the last six digits of card numbers
which wouldn't help them at all. The first digits are "piped" straight out to
mail, and never written to disk at all.